Why isn't my free shipping code working?

Below are possible reasons why your code might not be working:

• The code only applies to domestic deliveries, not international deliveries.
• The code might have expired.
• Be sure you entered the code exactly as you received it, with no extra spaces in between the characters.
• If your code starts with the @ symbol, then enter that symbol as the first character. (If your code does not start with the @ symbol, then do not enter it or else it will render the code unusable.)
• After you enter the code, please be sure to click the "Apply Coupon" button found to the right of that field.