Why does the shopping cart say it's empty when I try to put items into it?
Your privacy or firewall software, or your browser might be set to block cookies. To resolve this issue, you can change your settings using the below instructions. Or, you can call us at 1-877-744-3210 and we will be happy to take your order over the phone.
To resolve cookie problems in privacy or firewall software:
1. Launch your privacy or firewall software. 2. Navigate to the section with cookie controls. 3. Choose to accept cookies.
Instructions for enabling cookies for common browsers:
Microsoft Internet Explorer 6.x: 1. Open Internet Explorer. 2. From the Tools menu select "Internet options". 3. Select the Privacy tab. 4. Move the slider down to any setting other than "Block All Cookies".
Mozilla Firefox users: 1. Open Mozilla Firefox. 2. From the Tools menu, select "Options". 3. Click the Privacy icon. 4. Click the + sign to expand the Cookies section. 5. Select the "Allow sites to set cookies" option. 6. Click "OK".Return to FAQs