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About the personalized storybooks

What if the child's name has more letters than the maximum allowed in the book?
Are these books appropriate for adopted children?
Can I select certain fairies, animals or sea creatures to be used in the books?
Are the animals, fairies or sea creatures used in the My Very Own� books ever repeated?
How do I include the child's middle name in the book?
Why is there an extra charge for middle name?
Can I include the child's first and middle names instead of first and last names?
In the My Very Happy Birthday book, is the birth date or "celebrating which birthday" required?
May I use two names in the First Name Field for Multiple Children and/or Siblings?
Will my child's full name be printed throughout the book?
I want my child's formal name to appear on the Dedication Page, but use his nickname throughout the book. Is this possible?
Can I change the time and location on the Birthday Party Invitation in the My Very Happy Birthday book?
Can I have the "My Very Own Pirate Tale" made for a girl?

Ordering

How long does it take to receive the book once it has been ordered?
Can I use more than one promotion code in the same order?
Where do I enter my promotion code?
Why isn't my free shipping code working?
How do I ship books to different addresses within one order?
Can I order with checks or money orders?
When will my credit card be charged?
Is it safe for me to use my credit card on this site?
Why does the shopping cart say it's empty when I try to put items into it?
I am sending my gift directly to the child. Will an invoice or anything showing the dollar amount spent be included with the gift?
Where and how is the gift message printed?

Gift Certificates

Do you have gift certificates?
Can I ship a gift certificate internationally?

Customer Service