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About the personalized storybooks

What if the child's name has more letters than the maximum allowed in the book?
Are these books appropriate for adopted children?
Can I select certain fairies, animals or sea creatures to be used in the books?
Are the animals, fairies or sea creatures used in the My Very Own� books ever repeated?
How do I include the child's middle name in the book?
Why is there an extra charge for middle name?
Can I include the child's first and middle names instead of first and last names?
For the "My Very Happy Birthday" books, is the birth date or "celebrating which birthday" required?

Ordering

How long does it take to receive the book once it has been ordered?
Can I use more than one promotion code in the same order?
Where do I enter my promotion code?
Why isn't my free shipping code working?
How do I ship books to different addresses within one order?
Can I order with checks or money orders?
When will my credit card be charged?
Is it safe for me to use my credit card on this site?
What is the difference between the gift message and the comments section?
Why does the shopping cart say it's empty when I try to put items into it?

Gift Certificates

Do you have gift certificates?
Can I ship a gift certificate internationally?

Customer Service